VNDLY Vehicle Operations Specialist (MO)

Formel D USA - Hazelwood, MO

Full-time - Mid Level

Hazelwood, MO

Administrative and Support Services

About the position

The Vehicle Operations Specialist at Formel D USA is responsible for managing vehicle workflows, coordinating with on-site managers, and ensuring the quality and safety of vehicle operations. This role involves overseeing charging station capacity, conducting audits, and preparing vehicles for remarketing, all while maintaining a focus on customer-centric solutions and continuous improvement.

Responsibilities

• Serve as key player for physical locations including setting schedules, prioritizing vehicle workflows, requesting resources, and coordinating work efforts with on-site managers.
• Manage charging station capacity and maintenance to ensure there is a plan of action based on scheduled customer demand and prioritization.
• Manage the lot and ensure that there are safe and usable drivelines in the lot at all times.
• Complete final quality checks, create effective service orders, and provide feedback to service and other teams as needed.
• Ensure product quality standards through supporting vehicle wash and/or detailing/paint correction activities.
• Prepare paperwork for open states deliveries.
• Validate paperwork, scan, and file completed dealer jackets in secure file cabinet, FedEx all deal jackets to central title at end of day.
• Conduct various audits to include but not limited to; security, inventory, asset location, etc.
• Communicate and surface roadblocks as well as proposed resolutions to management where needed.
• Ensure adequate stock of supplies and inventory resources proactively reaching out when applicable.
• Receive, inspect and process incoming inventory, including completing Bill of Lading (BOL) paperwork.
• Prepare, inspect, and stage vehicles for remarketing to be transported to the auction via carrier.
• Work cross-functionally with proper communication and collaboratively with other teams onsite and remote.
• Complete assignments with a high level of accuracy and embrace ambiguous situations.
• Participate in continuous improvement activities with guidance from leads/managers.

Requirements

• At least 2 years of experience with operations, logistics, or lot management.
• Must be at least 21 years of age.
• Previous EV or detailing experience a plus.
• Ability to lift up to 50 lbs safely.
• Valid state driver's license with a safe driving record.
• Ability to obtain and maintain local sales licenses if applicable in your state.
• Proficiency with computers and software.
• Ability to work in a fast-moving environment that changes day to day.
• Flexibility to work based on the demands of the business, which may require working evenings/nights or weekends.
• Desire to work in a workplace that is employee-centric and has a foundational focus on the environment and clean energy solutions.
• Ability and willingness to travel (up to 40% of the time) as required to support other market launches and operations.
• Fully vaccinated against the COVID-19 virus (proof required).

Nice-to-haves

• Previous EV or detailing experience a plus.