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Comsys - Gainesville, FL
posted 4 months ago
About the position
As a VoIP Phone System Technician, you will play a crucial role in providing both on-site and remote support to our customers. Your responsibilities will include wiring, setting up new users, and managing moves, adds, and changes within the VoIP system. You will also be responsible for training personnel on the use of the VoIP systems, ensuring they are comfortable and proficient in utilizing the technology. Additionally, you will be tasked with upgrading and updating server software packages to maintain optimal performance and security of the VoIP systems. This position offers an excellent opportunity for professional growth, as we are willing to train and develop your skills further in this field. Excellent communication skills are essential for this role, as you will need to explain technical concepts clearly and collaborate effectively with both customers and co-workers. A professional appearance is also required, as you will be representing our company while interacting with clients. Your ability to provide exceptional customer service and technical support will be key to your success in this position.
Responsibilities
- Provide on-site and remote support for customers
- Perform wiring for VoIP systems
- Set up new users in the VoIP system
- Manage moves, adds, and changes within the system
- Train personnel on the use of VoIP technology
- Upgrade and update server software packages
- Communicate effectively with customers and co-workers
- Maintain a professional appearance while representing the company
Requirements
- Excellent communication skills
- Ability to explain technical concepts clearly
- Experience with VoIP systems
- Willingness to learn and develop skills
- Professional appearance
