Voice and Hardware Systems Engineer - TS/SCI with Poly

$81,250 - $146,875/Yr

Leidos - Lompoc, CA

Full-time

Lompoc, CA

Professional, Scientific, and Technical Services

About the position

The Voice and Hardware Systems Engineer at Leidos will support mission-critical IT systems and telecommunications at Vandenberg SFB, CA. This role involves executing and supervising Voice System Engineering operations throughout the operational lifecycle of customer-directed mission applications. The successful candidate will demonstrate leadership and collaboration across various technical areas to achieve program goals and ensure the stability of mission processors and voice systems.

Responsibilities

• Provide system level engineering support for mission critical IT systems, telecommunications trunk circuits, voicemail, and telephone instrument units.
• Support enterprise voice over IP (VoIP) phone systems including Cisco VoIP units and Call Manager System.
• Ensure voice availability and reliability through proactive engineering methodologies and request fulfillment activities.
• Develop and implement technical solutions through deep analysis of impacts to the end-product/solution.
• Ensure the availability of mission critical launch communications systems through proactive voice systems IT systems engineering.
• Perform incident and problem management to resolve or escalate issues to restore service.
• Support configuration management and change management activities.

Requirements

• U.S. Citizen with an active TS/SCI with Polygraph.
• BS degree with 4 - 8 years of relevant experience or a Master's degree with 2 - 6 years of relevant experience.
• Current DoD 8570 certification applicable to the position (typically Security+).
• Understanding of complex, classified, mission-specific communications infrastructure and technology supporting US strategic launch capabilities.
• Experience in launch or mission operations.
• Experience performing voice systems engineering on mission critical systems.
• Knowledge of mission critical desktop and communications hardware and software.
• Experience supporting configuration management, change management, and service transition.
• Excellent verbal and written communication skills.
• Proven ability to work collaboratively as part of a team.
• Willingness to perform call-in support as required.

Nice-to-haves

• Strong analytical skills.
• Experience with SharePoint and ServiceNow.
• ITIL Foundations certification.