Voice Network Systems Engineer

Air Methods - Omaha, NE

Full-time - Mid Level

Omaha, NE

Ambulatory Health Care Services

About the position

The Voice Network Systems Engineer plays a crucial role in managing and supporting the technical infrastructure that facilitates communication with Air Methods' aircraft and personnel. This position encompasses the oversight of various communication systems, including radio systems, dispatch consoles, and PBX, ensuring seamless operation and support for emergency medical services.

Responsibilities

• Manage and support radio systems, console equipment, disaster recovery equipment, PBX and related systems used to communicate with emergency medical services aircraft and personnel.
• Support communications-related software applications including configuring and troubleshooting.
• Interface with telecom, radio system, and console vendors to troubleshoot problems with these systems.
• Manage deployment projects and communicate effectively with Information Services, flight program and regional management, communications center management and other constituents.
• Perform project management duties, including system specification and design, budgeting, interfacing with internal and external personnel and implementation.
• Identify new radio network designs to increase service levels and reduce costs.
• Maintain all FCC licensing and documentation.
• Other duties as assigned.

Requirements

• Experience in managing and supporting radio systems and PBX systems.
• Proficiency in troubleshooting and configuring communications-related software applications.
• Strong project management skills, including budgeting and system design.
• Ability to interface with vendors and internal teams effectively.
• Knowledge of FCC licensing and documentation requirements.

Nice-to-haves

• Experience with disaster recovery equipment.
• Familiarity with trunked radio systems.
• Previous experience in emergency medical services communications.

Benefits

• Health insurance coverage.
• 401k retirement savings plan.
• Paid time off for vacation and sick leave.