Voice Repair Specialist II
Windstream•Hartford, CT
461d•$35,000 - $43,300
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About The Position
The Voice Repair Specialist II role at Windstream Communications involves handling escalations from lower-tier specialists and technicians, as well as directly assisting business customers with complex voice-related issues. This position is crucial for ensuring effective problem resolution through coordination with various support teams, particularly in TDM and VoIP switching platforms. The specialist is expected to provide exceptional customer service while managing technical challenges in a fast-paced environment.
