This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Windstream - Baton Rouge, LA
posted 19 days ago
The Voice Repair Specialist II role at Windstream Communications involves handling escalations from lower-tier specialists and technicians, as well as directly assisting business customers with complex voice-related issues. This position is crucial for ensuring effective problem resolution through coordination with various support teams, particularly in TDM and VoIP switching platforms. The specialist is expected to provide exceptional customer service, troubleshoot technical issues, and maintain high levels of customer satisfaction in a fast-paced service center environment.