Volunteer\/Program Coordinator

$19 - $20/Yr

Habitat for Humanity - Vista, CA

Part-time - Entry Level

Vista, CA

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Volunteer/Program Coordinator will coordinate volunteers, interns, and build site support services while assisting with the day-to-day operations of the office. This role involves working closely with other staff and assisting the Chaffee Habitat for Humanity team to ensure the accomplishment of the organization's goals and mission. The coordinator must believe in the work of Habitat for Humanity and promote its mission: "Habitat for Humanity brings people together to build homes, communities, and hope." This position is responsible for the coordination of bringing people together in a meaningful and memorable way.

Responsibilities

• Professionally answer phones, transfer calls, and assist visitors.
• Work closely with other staff and assist the CCHfH team as needed to ensure the accomplishment of the goals and mission of the organization.
• Assist staff in the day-to-day operations of the CCHfH administrative office.
• Recruit volunteers and assist with planning and implementing events.
• Assist student interns/AmeriCorps Members in day-to-day questions/tasks.
• Manage public relations and social media (Facebook, Press Releases, and Newsletter Articles), and website (WordPress).
• Periodically photograph volunteers/groups.
• Plan, execute, and evaluate fundraising and other campaigns.
• Coordinate all aspects of the volunteer program.
• Responsible for volunteer recruitment, management, and appreciation.
• Receive and respond to all volunteer inquiries.
• Work with volunteers and groups to schedule volunteer days based on their interests/availability.
• Make direct solicitations with volunteer groups and individuals via phone/email/in-person.
• Keep records of all volunteer recruitment efforts, correspondence, and touchpoints.
• Update contact lists regularly.
• Ensure each new volunteer has completed the Release/Liability Waiver, Code-of-Conduct, and Background Consent forms.
• Maintain volunteer schedules and track hours for construction, ReStore, administration, and special events.
• Create monthly volunteer reports.
• Communicate volunteer schedules and changes to department managers promptly.
• Prepare for, set up, and host informational booths at community events.
• Coordinate snack drives to support the snack program for build site volunteers.
• Maintain supplies of snacks and replenish snacks as needed.
• Develop and implement a volunteer orientation program for all new volunteers.
• Recruit and coordinate visiting groups/local build days for build site and ReStore.
• Serve as the main point of contact for all visiting and local groups.
• Coordinate scheduling with groups, and communicate with ReStore and build site to develop/confirm logistics.
• Create/manage a schedule of groups and ensure site support services are provided.
• Assist out-of-town groups with accommodations and serve as the group's liaison.
• Develop a meaningful welcome program, engagement plan, and orientation for groups.
• Greet groups and interns upon arrival, and help them get settled.
• Coordinate and schedule build site support services.
• Create a meaningful site hosting program and ensure the schedule is developed and adhered to.
• Secure and schedule groups, restaurants, and individuals to provide meals for the build site for special groups.
• Develop a build-specific plan for the location(s) of meals and proper communication to meal providers, build site, and meal location.
• Send thank you emails or handwritten notes, and verbally thank all volunteers and volunteer groups.
• Lead in organizing and hosting an annual volunteer appreciation event for all volunteers and staff.
• Data entry/management of donations and reporting.
• Maintain files and create various monthly and quarterly reports.

Requirements

• Experience working in an office environment.
• Excellent customer service skills.
• Strong time management skills.
• Effective communication skills.
• Ability to work independently as a self-starter.
• Proficient in web-based software, Microsoft, and Google Suite products.
• Confident, creative, personable, and knowledgeable.
• Ability to communicate effectively and invite feedback.
• Ability to work as a team member and independently.

Benefits

• Paid vacation
• PTO
• Paid holidays
• Health reimbursement account
• 20% discount at the Chaffee County Habitat ReStore