VP, Commercial Loan Officer

First Commerce Bank - Lakewood Township, NJ

Full-time - Senior

Lakewood Township, NJ

Credit Intermediation and Related Activities

About the position

The VP, Commercial Loan Officer is responsible for developing and maintaining a loan portfolio that contributes to the growth and profitability of the Bank while ensuring asset quality. This role involves managing the client process from loan application to post-closing, providing quality customer service, and maintaining ongoing business relationships with customers. The position requires a thorough knowledge of bank products and services, compliance with federal regulations, and active participation in business and community activities.

Responsibilities

• Develop and maintain a loan portfolio that contributes to the growth and profitability of the Bank while maintaining asset quality.
• Maintain individual loan portfolio in a satisfactory and acceptable manner in accordance with Bank policies and procedures.
• Manage portfolio maintenance including matured loans, delinquent loans, documentation, financial statements, and loan workout as necessary.
• Monitor portfolio for weaknesses or potential downturns; report any potential issues immediately to EVP Chief Lending Officer.
• Manage client process including loan application, underwriting, approval, closing, and post-closing.
• Provide quality customer service; ensure customer's financial services needs are met in a timely manner.
• Meet and communicate with present and prospective customers; maintain ongoing business relationships with present customers to take advantage of additional cross-selling opportunities.
• Jointly establish quantitative sales objectives with assigned supervisor on an annual basis; integrate this activity with the department's annual marketing/sales plan.
• Make outside calls and solicit new business from present and prospective customers.
• Generate new deposits and loans for the Bank.
• Provide direct service to commercial customers of the Bank with respect to deposit, loan, and other Bank products and services; review customer financial information and analyze credit worthiness; approve or reject loan applications within individual lending authority.
• Submit underwriting and supporting documentation in a timely manner.
• Complete and provide timely reports as required; complete various forms as required and according to established procedures.
• Support HMDA data recording as necessary.
• Prepare and maintain accurate records of all customer service calls made and meetings held with present and prospective customers.
• Provide sales information on a timely basis for inclusion in customer service and sales performance reports.
• Monitor individual sales performance versus objectives on a regular basis; discuss performance with appropriate supervisor frequently.
• Serve as a member of the Bank's sales team; make group sales calls to improve opportunities for new business development.
• Maintain thorough knowledge of the features and benefits of all Bank products and services to ascertain customer needs and sell accordingly.
• Assist customers in obtaining specialized services from other Bank departments as necessary; provide help to customers with specific inquiries or service problems.
• Maintain current working knowledge of Bank operating policies and procedures impacting commercial services.
• Maintain current knowledge of applicable federal regulations and Know Your Customer principles.
• Complete all required compliance testing in a timely manner.
• Achieve customer service goals as established in the Commercial Lending Department's annual operating plan.
• Abide by current laws and organizational policies designed to promote a harassment-free workplace.
• Cooperate with, participate in, and support adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness.
• Communicate with management and staff personnel to integrate goals and activities.
• Respond to inquiries relating to his/her area or requests from other Bank personnel, customers, etc., within given time frames and established policy.
• Maintain appropriate records and provide assigned reports.
• Actively participate in business and community activities in a manner reflecting favorably on the Bank.

Requirements

• Minimum of seven (7) years related banking experience.
• Bachelor's degree in Business, Finance, or related field required.
• Specialized bank lending education/training.
• Valid driver's license.
• Proficient in English (reading, writing, grammar and mathematics).
• Strong interpersonal relations, communication, customer service and sales skills.
• Excellent organizational skills.
• Financial analysis and underwriting skills.
• PC skills (Microsoft Office).
• Thorough knowledge of bank products and services, operating policies and procedures impacting bank services.
• Visual and auditory skills.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Life Insurance (employer paid)
• 401(k) matching
• PTO (Paid Time Off)
• Paid Federal Bank holidays
• LTD insurance (employee paid)
• Flexible spending account
• Health savings account
• LifeMart (employee discount program)