Synchrony - Canton, OH
posted 13 days ago
The VP, Consumer Bank - Customer Experience at Synchrony is responsible for leading and innovating the customer experience within the Consumer Bank. This role involves journey mapping and enhancing customer interactions with the bank's products. The position reports directly to the leader of Consumer Bank Product and Customer Experience, and it plays a critical role in Synchrony's growth by ensuring best-in-class customer experiences and aligning product management with customer needs.