VP/D Digital Financial Services Product Manager

OneMain Financial - Baltimore, MD

Part-time - Senior

Baltimore, MD

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The VP/D Digital Financial Services Product Manager at OneMain is a strategic leadership role focused on enhancing customer engagement with digital financial products. This position is responsible for developing innovative solutions that improve customer experiences and drive business objectives. The role requires a blend of analytical skills, empathy, and a strong bias for action to lead a high-performing product team in delivering impactful results.

Responsibilities

• Encourage customer engagement with digital features and experiences online and in the mobile app.
• Uncover customer motivations and provide solutions to remove friction in product usage.
• Create a roadmap of innovative ideas and seamless customer journeys.
• Partner with Marketing to define a digital cross-sell acquisition strategy.
• Collaborate with Operations to shift costly interactions to digital self-service options.
• Develop a strategic product vision for an integrated omni-channel solution.
• Work closely with cross-functional leaders to ensure alignment and execution across launches.
• Utilize data to inform product development and validate hypotheses through experimentation.
• Communicate updates, risks, and progress to team members and senior leadership.
• Build and evolve a high-performing team of product managers.

Requirements

• 10+ years of experience in digital consumer products, preferably at high-scale companies.
• At least 4 years in a leadership role.
• Proven success in launching new products and features.
• Strong self-starter with a leadership presence that amplifies team efforts.
• Experience in creating and aligning product vision and strategy across teams.
• Excellent written and verbal communication skills.
• Ability to analyze complex problems and implement solutions.
• Hands-on experience in the digital product development process.

Nice-to-haves

• Experience in the financial services industry.
• Familiarity with regulatory compliance in product management.
• Knowledge of customer experience design principles.

Benefits

• Health and wellbeing options for team members and their dependents
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Continuing education
• Bonus eligible
• Paid time off (15 days' vacation per year, plus 2 personal days)
• Paid holidays (7 days per year)
• Paid volunteer time (3 days per year)