VP/D Digital Financial Services Product Manager

$170,000 - $190,000/Yr

OneMain Holdings - Wilmington, NC

Full-time - Senior

Hybrid - Wilmington, NC

About the position

As a product leader at OneMain, you will be responsible for enhancing the financial well-being of customers through innovative digital products and experiences. This role requires a blend of strategic thinking, analytics, and empathy to lead a team in delivering creative solutions that meet business objectives while improving customer engagement. You will collaborate with cross-functional teams to create a product vision that aligns with the company's financial goals and drives customer satisfaction.

Responsibilities

• Encourage customer engagement with digital features and experiences online and in the mobile app.
• Uncover customer motivations and provide solutions to remove friction in their interactions with products.
• Create a roadmap of innovative ideas and seamless journeys for customer engagement.
• Partner with Marketing to define a digital cross-sell acquisition strategy that maximizes growth.
• Collaborate with Operations to shift costly interactions to digital self-service options.
• Develop a strategic product vision for an integrated omni-channel solution.
• Work closely with Engineering, Design, Operations, and Marketing to ensure alignment and execution across launches.
• Utilize data to inform product development and validate hypotheses through experimentation.
• Communicate updates, risks, and progress to team members and senior leadership.
• Build and evolve a high-performing team of product managers.

Requirements

• 10+ years of experience working on successful digital consumer products, preferably at high scale companies.
• At least 4 years in a leadership role.
• Demonstrated success in launching new products, features, or experiences.
• Ability to create a product vision and align it across teams.
• Strong written and verbal communication skills.
• Customer obsession and a drive to deliver constant value.
• Experience in solving complex analytical problems and executing solutions.
• Hands-on experience in the digital product development process.

Nice-to-haves

• Experience in a dynamic, growth-oriented environment.
• Passion for developing product managers and the craft of product management.

Benefits

• Health and wellbeing options for team members and their dependents
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Continuing education
• Bonus eligible
• Paid time off (15 days' vacation per year, plus 2 personal days)
• Paid holidays (7 days per year)
• Paid volunteer time (3 days per year)