About the position
The Vice President, Global Total Rewards Operations will oversee the development and implementation of efficient and scalable Total Rewards ('TR') processes, systems, and programs to support the company's strategic goals. This role will focus on delivering high-quality Total Rewards services, ensuring operational excellence, and driving process improvement across the entire employee lifecycle related to pay and benefits. The Vice President, Total Rewards Operations will manage Total Rewards technologies, optimize TR workforce analytics, and lead a team responsible for Total Rewards service delivery, compliance, and operational effectiveness. Primary areas of focus will include broad-based incentives, annual process execution, and key strategic global TR initiatives. These include annual bonus and salary planning, short and long-term incentives process execution, global benchmarking and analysis, and day-to-day support for our Total Reward Business partners and subject matter experts.
Responsibilities
- Develop and execute a strategic vision for TR operations that aligns with organizational goals.
- Drive continuous improvement initiatives to optimize TR service delivery and operational efficiency.
- Analyze and refine TR processes to improve efficiency, employee experience, and service quality.
- Lead the development of standardized global TR practices and policies.
- Oversee the management and enhancement of TR information systems (HRIS), ensuring data integrity and system efficiency.
- Develop a robust TR analytics strategy to provide insights into workforce trends and support data-driven decision-making.
- Ensure TR policies, practices, and programs comply with federal, state, and local regulations.
- Lead the TR service delivery model, providing high-quality support for businesses, HR partners, employees, and managers.
- Oversee the administration of compensation and benefits operations, ensuring programs are competitive and compliant.
- Manage relationships with external TR service providers, ensuring high-quality service delivery.
- Lead the development of global TR operations frameworks, managing regional variations while maintaining consistency.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree or HR certification preferred.
- Minimum of 10-15 years of progressive HR operations experience, with at least 5 years in a senior leadership role.
- Deep knowledge of Total Reward processes, systems, and best practices.
- Experience working with HR technology platforms (e.g., Workday, SAP, ADP).
- Strong understanding of relevant labor laws, compliance requirements, and risk management practices across multiple geographies.
- Demonstrated success in driving process improvements and leveraging data to inform HR strategies.
- Excellent leadership and project management skills, with a proven ability to manage large, complex projects and cross-functional teams.
- Experience in global HR operations is a plus.
Benefits
- EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity.
- Maintains a drug-free workplace in accordance with applicable federal and state laws.
