VP, IT and Chief Information Security Officer

Ivx Health - Brentwood, TN

Full-time - Senior

Brentwood, TN

Ambulatory Health Care Services

About the position

The Vice President of Information Technology & Chief Information Security Officer (CISO) at IVX Health is a pivotal leadership role responsible for overseeing the IT operations and driving innovation within the organization. This position involves managing cloud infrastructure, cybersecurity initiatives, and M&A integrations while ensuring the seamless operation of IT services. The CISO will collaborate with various stakeholders to implement cost-effective technology solutions that enhance the company's mission of transforming patient care through secure and efficient IT systems.

Responsibilities

• Oversee day-to-day IT operations, including network management, infrastructure, help desk support, hardware procurement, and information security.
• Act as the primary escalation point for critical IT issues and ensure timely resolution.
• Ensure the effective delivery of end-user services, including technical support that meets organizational service level needs.
• Manage the security systems, including firewalls, intrusion detection, encryption, and antivirus programs, to protect company assets and data.
• Manage contracts with and oversee third-party security resources and platforms to maintain a leading edge in information security practices.
• Authorize and oversee the deployment, monitoring, maintenance, and support of IT systems and hardware across the company based on department needs.
• Ensure all new clinic locations are brought online according to launch timelines, providing necessary IT infrastructure and support.
• Lead M&A technical integrations, ensuring seamless alignment of end-user systems, networks, security protocols, corporate SaaS platforms, and key business integrations.
• Re-engineer application support as necessary to align IT services with business needs, tactical planning, and long-term strategy.
• Manage vendor, outsourcer, and consultant contracts to ensure alignment with IT and organizational objectives.
• Maintain regular communication with executives, department heads, and end users about IT activities, developments, and requirements.
• Collaborate with Finance and Data teams on managing cloud environments, optimizing data warehousing solutions, and advancing core platform capabilities.
• Work with Legal and Compliance to address third-party technical and security requirements for key stakeholders, including payors and pharmaceutical partners.
• Oversee the operational and strategic planning of the IT department, focusing on business requirements, project prioritization, and resource allocation.
• Develop and implement long-term strategies for optimizing IT operations and investing in efficient, cost-effective technologies.
• Lead information security planning efforts, prioritizing defense initiatives, and managing current and future security technologies using a risk-based approach.
• Design, implement, and review disaster recovery and business continuity plans to ensure resilience in IT operations.
• Develop, review, and manage budgets for IT divisions, ensuring alignment with business goals and organizational objectives.
• Monitor IT systems performance, making recommendations for upgrades, productivity improvements, and cost reductions.
• Lead research and evaluation of potential technology solutions that support new business opportunities and procurement efforts.
• Conduct cost/benefit analyses and make business case justifications for IT spending, including bidding for hardware and software upgrades.
• Benchmark and analyze IT infrastructure performance, making recommendations for continuous improvement and system enhancements.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's preferred).
• 10+ years of IT leadership experience, with expertise in infrastructure, information security, and cloud platforms.
• Proven success in managing IT operations in scaling organizations and leading complex technical projects.
• Experience with M&A technical integration, new site builds, and onboarding of new clinics.
• Excellent project management, communication, and vendor negotiation skills.

Nice-to-haves

• Strong knowledge of network, cloud infrastructure (Azure, AWS), and information security management.
• Strong leadership skills to manage a diverse IT team and guide them toward the department's goals.
• Capability to build relationships and influence cross-functional teams, stakeholders, and decision-makers.
• Strong understanding of information security principles, including risk assessment, incident response, and vulnerability management.
• Knowledge of cybersecurity best practices, including encryption, firewalls, intrusion detection/prevention systems, and anti-virus software.

Benefits

• Comprehensive Healthcare: Medical, dental, and vision plans with prescription drug coverage and telemedicine services.
• Flexible Savings: Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA) options.
• Supplemental Coverage: Additional plans for Accident, Critical Illness, and Hospital Indemnity.
• Dependent Care FSA: Pre-tax dollars for eligible dependent care expenses.
• Disability Coverage: Voluntary short-term and long-term disability options.
• Fertility and Family Support: Resources for fertility healthcare and family building.
• Life and AD&D Insurance: Coverage for you and your loved ones.
• Counseling Services: Free counseling for emotional, physical, and financial wellbeing.
• Education Assistance: Tuition reimbursement and certification support.
• CEU Library: Access to Continuing Education Units for career advancement.
• Charitable Giving and Volunteer Program: Matched charitable contributions and volunteer PTO.
• Employee Referral Bonus: Earn bonuses for referring talented individuals.
• 401(k) Plan: Save for retirement with company matching.