VP, Manager, PMO (Project Management Office)

Hilltop Holdings - Irving, TX

Full-time - Senior

Irving, TX

Credit Intermediation and Related Activities

About the position

Hilltop Holdings is currently looking to hire a VP, Manager, PMO (Project Management Office) to join our growing team. This role is responsible for the identification, analysis, and recommendation of the project portfolio that will deliver the highest business value to the organization. The VP, Manager, Project Management Office will assess and recommend the portfolio and work with Senior Leaders of the organization to validate the recommendation and appropriate staffing to achieve. The VP, Manager, Project Management Office is responsible for working with technology and business leaders across the enterprise to ensure the appropriate solution is identified to solve the business opportunity. The VP, Manager, Project Management Office will optimize staffing assignments of their direct reports to ensure the highest priority efforts are successful. The role will manage, track, and communicate the progress of the project portfolio and ensure risks and issues are brought to awareness and appropriate mitigations are in place to enable successful delivery. The VP, Manager, Project Management Office is accountable to ensure the appropriate and quality deliverables and controls are in place for their portfolio efforts. Critical to the success of this role is the individual's ability to manage and influence stakeholder expectations, complete project definition, identify integration opportunities, control project scope, validate change control procedures are performed when necessary, plan and develop business change management and communications, and escalate project risks and issues as appropriate. The Project Management Office (PMO) at Hilltop Holdings is a central hub for effective project execution and oversight. Our department is responsible for driving successful outcomes across various initiatives. With a team of highly skilled professionals, we bring together expertise in project management methodologies, strategic planning, and efficient resource allocation. Our PMO serves as a valuable support system, working closely with project teams and stakeholders to define objectives, establish timelines, and ensure alignment with organizational goals. We provide guidance, tools, and frameworks to enhance project efficiency, monitor progress, and mitigate risks. With a focus on collaboration and communication, we foster strong relationships across departments, enabling effective coordination and problem-solving. The PMO at Hilltop is committed to delivering projects on time, within budget, and with the highest level of quality, making a tangible impact on the success of our organization.

Responsibilities

• Leads department initiatives to define project delivery strategies and practices that support service and business agility while maintaining compliance with Hilltop standards.
• Sets and clearly communicates priorities and performance expectations, provides feedback and coaching, and conducts performance appraisals.
• Provides leadership and mentoring to staff, while remaining well-informed of projects and staying abreast of industry best practices.
• Effectively facilitate project intake and definition with stakeholders to ensure projects have measurable and achievable objectives, are appropriately sized, solution confirmed, resource needs are identified, budget is appropriate, and risks and issues are considered prior to project approval.
• Facilitates and influences the portfolio Executive Advisory committees on effective prioritization to deliver the highest benefit efforts to the organization aligned with the capacity of the organization's resources.
• Applies knowledge, skills, tools, and techniques to project portfolio to meet business objectives through the application and integration of project management processes of initiating, planning, executing, monitoring and controlling, and closing.
• Manage teams to deliver complex solution implementations and business process project initiatives from inception through stabilization utilizing the project delivery framework and secure software development lifecycle (SDLC).
• Perform demand and capacity planning of portfolio resources to validate the desired benefit realization will be achieved in an efficient and effective manner.
• Perform business relationship management activities to understand and identify potential solutions to solve stakeholder problems and ensure stakeholder requests are appropriately prioritized and addressed.
• Facilitate development of project business cases with the Executive Sponsor to include development of cost and benefit models and return on investment.
• Foster productive working relationships with all stakeholders, both business and technical team members, and effectively manage their expectations.
• Ensure change management communications are considered and facilitated by teams as appropriate for each project.
• Facilitate effective cross-functional teamwork among project team members.
• Prepare portfolio status reports and escalate portfolio level risks and issues in a timely manner.
• Ensure project deliverables and milestones are completed on-time, within budget, and at the required level of quality.
• Coordinate project benefits realization monitoring and identify mitigation strategies for delivered projects, where applicable.
• Assist in the development and maintenance of the project delivery methodologies, techniques, and standards utilized by the organization.
• Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

Requirements

• Must be eligible to work in the U.S. without sponsorship now or in the future.
• Must be able to commute to our Las Colinas office located @ 6221 Riverside Drive, Irving, Tx 75039, without the need for relocation assistance.
• Bachelor's or Master's degree in Business or related field required.
• 10+ years of progressive leadership experience in project and portfolio management, project management, project plan development, and/or business requirements elicitation.
• 7+ years of experience managing software development and solution implementation projects of varying complexity from concept to completion.
• 5+ years developing cost models and managed budgets for large, complex projects.
• 3+ years of experience with establishing standards, processes, or procedures related to project management practice.
• Ability to coach and mentor others to provide leadership to analyze and resolve multiple complex problems at the enterprise level.
• Ability to direct other leaders who manage multiple and strategic projects using the organization's project management methodology.
• Ability to direct, coach and mentor leaders to work effectively in a strong customer service/team oriented environment.
• Ability to direct, coach and mentor the technical and managerial development of other leaders.
• Ability to partner with vendors, external contacts and industry standards organizations to deliver solutions.
• Ability to analyze and interpret business problems to determine the best solution or course of action.
• Strong leadership, organization, and relationship management skills with ability to effectively partner with all levels and lines of business across the organizations.
• Self-starter who is process-oriented, attentive to detail, and works well in a team environment.
• Experience with multiple project delivery frameworks facilitated through an application lifecycle management and project portfolio management tool desired.
• Excellent collaboration, communication, and negotiation skills to effectively serve as a senior thought leader in the enterprise.
• Experience identifying and monitoring risks, both technical and operational in nature, and implementing mitigation strategies to lessen their adverse impacts to projects.
• Experience developing and maintaining project or staffing budgets and expenses.
• Experience in the Financial Services industry desired.
• Project Management Professional (PMP) certification is strongly preferred.
• Proficient in the use of the Microsoft Office Suite as well as Project and Visio.

Nice-to-haves

• Experience in the Financial Services industry desired.
• Project Management Professional (PMP) certification is strongly preferred.
• Experience with multiple project delivery frameworks facilitated through an application lifecycle management and project portfolio management tool desired.

Benefits

• Health insurance coverage
• Dental insurance coverage
• 401k benefit for retirement savings plan
• 401(k) matching benefit, additional contributions made by employers, on top of the contributions made by employee
• Paid holidays
• Flexible scheduling
• Professional development opportunities
• Employee discount programs