VP, Network Connectivity - Technical Product Manager

Synchrony - Dallas, TX

Full-time - Senior

Remote - Dallas, TX

Credit Intermediation and Related Activities

About the position

The Technical Product Manager will lead the Connectivity Engineering Team at Synchrony, focusing on delivering innovative connectivity solutions and providing technical leadership across multiple teams. This role requires strong communication skills and a deep understanding of both physical and cloud connectivity technologies. The manager will be responsible for defining product strategy, managing agile teams, and ensuring successful feature delivery while aligning business objectives with product capabilities.

Responsibilities

• Provide Technical Leadership, Strategy and Support for Business leaders and Product Owners
• Produce Technology Road Maps
• Define Product Strategy (Capability/Deployment)
• Develop Product Vision and continual product modernization
• Align Business Strategy to Product
• Manage Agile Teams
• Oversee Agile Train Epic Management
• Ensure Product Feature Adoption
• Assure Feature Delivery
• Prioritize Features
• Engage in Cross-Train Business Engagement
• Escalate issues for Product Owners
• Manage Product Costs
• Report on Product Performance
• Oversee Audit response and compliance
• Engage with Suppliers and manage issues
• Provide Technology leadership and Guidance for product teams
• Research, pilot, and test new connectivity products
• Assist product owners on technology road maps for Connectivity Engineering products
• Engage with peer Product Managers for alignment
• Partner with Engineering and business teams to resolve connectivity issues
• Drive IaaC transformation and automation for supported product teams

Requirements

• Bachelor's degree OR high school diploma/GED with 10+ years of IT/Networking Experience
• 10+ years of experience in Enterprise Networking/Connectivity Solutions
• Agile Product Manager certification desired
• Cisco CCNP/CCDP certifications strongly desired

Nice-to-haves

• Strong technical background in Enterprise Networking/Connectivity Solutions
• Experience with DC switching and routing technologies (Cisco Nexus, ACI)
• Knowledge of Public Cloud Service Providers/Cloud connectivity (AWS, Azure, GCP)
• Familiarity with Cloud Fabric/Transit architecture (Equinix, Aviatrix)
• Understanding of Infrastructure as Code (IaC) using Python 3.x, Ansible and Terraform
• Experience with GIT source control management
• Experience in the credit card or financial services industry

Benefits

• Flexible work options (work from home or office)
• Annual bonus based on individual and company performance
• Salary adjustments based on market in CA, NY Metro, and Seattle