VP, Operations
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About The Position
As the owner of payment strategy and operations at Patelco, this leadership role is responsible for developing, recommending, and executing payment solutions and processes for Patelco, with a focus on continuous innovation, automation, and transformation. Responsibilities include directing the Payment Operations, IRA/HSA and Merced Support teams in all aspects of operational support to ensure goal achievement, as well as enhancing productivity and member satisfaction. The Vice President of Operations identifies problems and proactively engages with leaders across the organization to develop solutions that will create efficiency, reduce risk, and benefit the member and the credit union.
