VP, Portfolio Fraud Manager

$110,000 - $185,000/Yr

Synchrony - New York, NY

Full-time - Senior

Remote - New York, NY

1,001-5,000 employees

Credit Intermediation and Related Activities

About the position

The VP, Portfolio Fraud Manager is responsible for driving analytic insights and fraud initiatives for Lowe's credit products. This role involves cross-functional collaboration to design innovative fraud strategies, minimize fraud losses, and enhance customer experience throughout the credit lifecycle. The position requires effective communication with senior leadership and project management skills to implement changes and controls within credit operations.

Responsibilities

• Partner closely with Lowe's and Synchrony cross functional fraud teams to optimize strategy & policies to help mitigate fraud risk.
• Develop and optimize fraud strategies for Lowe's consumer & Commercial portfolios.
• Prepare and present client facing and leadership team presentations to facilitate informed decisions.
• Collaborate with Lowe's Asset protection teams to share emerging risks and trends.
• Oversee fraud chargebacks and ensure procedural guidance is being upheld.
• Execute, monitor, and drive process improvement of existing fraud strategies for all Lowe's products.
• Drive enhanced strategies using champion/challenger leanings to manage fraud risk.
• Maintain and develop reporting and ad-hoc analytics with SAS, Tableau and other data tools.

Requirements

• Bachelor's degree and 5+ years in a consumer and/or commercial Fraud/Credit/ Risk, Finance, or Analytics role.
• 3+ years of experience working with statistical tools such as SAS, Model Builder Decision Tree, Knowledge Seeker or others.

Nice-to-haves

• Advanced programming with SAS, R or Python.
• Experience analyzing large data sets to derive strategic, segments, actionable credit insights.
• Experience using multiple Fraud Decision Systems (e.g. Credit Bureaus) to make fraud strategy decisions.
• Ability to conduct advanced data analysis and complex designs algorithm.

Benefits

• Work from home
• Annual bonus based on individual and company performance