VPR Technical Expert Manager
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About The Position
The Global Product Service Manager will be a hands-on manager of resources performing validation, implementing alpha/pilot releases, supporting technical and clinical escalations, regional rollout/commercialization activities, providing artifacts (tools, training, documentation, etc.) and 1-1 support to the customer service and order fulfillment teams to raise the level and efficiency of those teams, and provide front line assistance to influential customers while managing a team of technical and clinical resources. GPSE Manager liaises with various departments to assess the impact of new product development, to validate and deliver alpha/beta/pilot projects from planning to completion, as well as to ensure that the BL OSS products are ready and of appropriate quality to be delivered to our customers through the regions.
