About the position
As a Nurse Practitioner/Physician Assistant at CenterWell, you will play a crucial role in enhancing the health and well-being of our patients. This position is designed for individuals who possess excellent communication skills and a passion for patient education and empowerment. You will be responsible for providing insights to patients regarding their pharmacy prescriptions, helping them to lower out-of-pocket costs and improve adherence to their medication regimens. Your expertise will be instrumental in guiding patients through their Part D benefit experience, ensuring they have the information necessary to make informed decisions about their healthcare options. In this role, you will be part of a dedicated team of Nurse Practitioners working collaboratively towards a common goal during a campaign running from September to December 2024. Your primary responsibilities will include making outbound calls to patients who are utilizing their Part D benefits but are not currently using CenterWell Pharmacy. You will explain the potential benefits of switching to CenterWell Pharmacy, which may include reduced costs and improved service offerings. If patients express interest, you will assist them by writing prescriptions to CenterWell Pharmacy during the same interaction, ensuring a seamless transition and enhanced patient experience. This position is not only about making calls; it is about making a meaningful impact on the lives of seniors by providing them with the necessary tools and information to optimize their healthcare. You will be expected to demonstrate a strong commitment to improving consumer experiences and to work independently within your licensed scope of practice. Your role is vital in fostering a supportive and informative environment for our patients, ultimately contributing to better health outcomes and patient satisfaction.
Responsibilities
- Make outbound calls to patients using their Part D benefit but not at CenterWell Pharmacy.
- Explain the benefits of switching to CenterWell Pharmacy to patients.
- Assist patients in writing prescriptions to CenterWell Pharmacy during calls.
- Provide education and empowerment to patients regarding their pharmacy prescriptions.
- Collaborate with a team of Nurse Practitioners to achieve campaign goals.
Requirements
- Active, unrestricted Nurse Practitioner/PA license in Texas, Nevada, South Carolina, or Florida.
- Passion for contributing to an organization focused on improving consumer experiences.
- Excellent verbal and written communication skills with strong attention to detail.
Nice-to-haves
- Call Center or Tele-Health experience.
- Senior care experience.
- Bilingual English-Spanish.
- Capacity to function independently within the licensed scope of practice.
Benefits
- Paid time off
- 401(k) retirement savings plan
- Employee assistance program
- Business travel and accident insurance
