Wafer Manufacturing IT - System Administration Technician

Western Digital - Fremont, CA

Full-time - Mid Level

Remote - Fremont, CA

Computer and Electronic Product Manufacturing

About the position

Western Digital needs highly skilled IT Systems Administrator with domain knowledge in manufacturing automated equipment systems support and tool-host communications through SECS/GEM Protocol. Candidate should have broad IT knowledge with Microsoft Domain Administration, Windows/Linux/Apple O/S, Network protocols, Storage Architecture, IT-Security and Firewall principles. Position will support two USA manufacturing sites that make Hard Disk Drive components. One Factory is in Fremont CA, and the other is in South San Jose. Both Factories are rated as Class 100 Cleanroom and operates 24x7 with minimal interruption. Base of IT operations is at the Fremont site, but employee may need to work at the Great Oaks South San Jose location intermittently. Job is on-site work only with occasional remote work during emergencies. Position pays hourly with a set weekly schedule tuned to optimize manufacturing coverage. Position will liaison with applications development team for problems that require code changes. Position will require working in the Cleanroom and follow Cleanroom Protocol.

Responsibilities

• Collaborate with Western Digital's Global desktop support group
• Collaborate with the IT asset management group
• Manage Laptop and Workstation Inventory
• Update CMDB asset database in ServiceNow
• Order IT consumables
• Work with Leadership Team to create weekly and quarterly reports
• Attend Morning and Afternoon Manufacturing Operations Status meetings (when asked)

Requirements

• 2 Year Technical Education Degree or 5+ Years of IT Administrative support (preferably with manufacturing operations and process workflow experience and background)
• Strong O/S Skills are a must along with extensive network communications troubleshooting skills
• Ability to prioritize work and effectively communicate with manufacturing leadership under demanding conditions is critical, along with being a self-starter

Benefits

• Paid vacation time
• Paid sick leave
• Medical/dental/vision insurance
• Life, accident and disability insurance
• Tax-advantaged flexible spending and health savings accounts
• Employee assistance program
• Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• Tuition reimbursement
• Transit
• The Applause Program
• Employee stock purchase plan
• Western Digital Savings 401(k) Plan