WAI (QA Department) Administrative Assistant

$47,840 - $52,000/Yr

Aspiranet - Richmond, CA

Full-time - Entry Level

Richmond, CA

Social Assistance

About the position

The WAI Administrative Assistant plays a crucial role in supporting the Quality Assurance (WAI) Department and the COO North Office at Aspiranet. This position involves a blend of administrative support, project coordination, and compliance oversight, aimed at enhancing child welfare services. The assistant will engage in data tracking, policy development, and provide essential support to various departments, ensuring smooth operations and effective communication within the organization.

Responsibilities

• Provide administrative support to the Quality Assurance (WAI) team, including safety and compliance oversight.
• Train agency safety coordinators and provide consultation on safety matters.
• Gather and compile data for reporting and policy development.
• Coordinate projects and support Divisional Administrative Assistants with inquiries and documentation.
• Provide general administrative support to the COO North Office, including correspondence and scheduling.
• Organize Quality Assurance (WAI) and COO meetings/events, and take and distribute meeting minutes.
• Maintain professional boundaries with staff, clients, and the community.

Requirements

• A minimum of two years' experience in administrative support for quality assurance and site safety work.
• At least three years of experience as an administrative assistant.
• Experience in project coordination and office management.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and database management.
• Excellent customer service skills and strong written and verbal communication abilities.
• Ability to manage workload flexibly and meet deadlines.

Nice-to-haves

• Experience in a Windows-based environment and communications software.
• Familiarity with operating standard office equipment such as copiers and postage meters.

Benefits

• Collaborative work environment with a voice in creating outcomes.
• Competitive benefits package for full-time employees aimed at health, financial security, and work-life balance.