Waiver Case Manager

Handy Help • North Saint Paul, MN

391d • $49,000 - $65,000

About The Position

The Waiver Case Manager will provide case management services for individuals receiving waiver types such as CADI, BI, DD, and VA/DD in Ramsey County. This role involves working closely with the Program Supervisor and may require direct care responsibilities as needed. The position emphasizes culturally and linguistically appropriate services in a person-centered manner, aiming to support clients with mental health and co-occurring disorders in achieving their goals through a collaborative and holistic approach.

Requirements

• Bachelor's Degree in Human Services or related field.
• Strong written and verbal communication skills.
• Computer skills and the ability to complete paperwork accurately and in a timely manner.
• Excellent organizational and time management skills.
• Ability to work both independently and within a team.
• Quick learner.
• Successfully clear DHS background check.
• Proof of COVID Vaccination for all new hires.

Nice To Haves

• Fun and dynamic personality.
• Willingness to learn.

Responsibilities

• Communicate with community professionals and other service providers to ensure that services for clients are coordinated.
• Positively represent the agency, program, and participant needs, both internally and externally.
• Assure that documentation meets billing requirements per contract.
• Approve direct client assistance requests and track contract spending.
• Maintain outcome-based statistics, demographics, and reporting in keeping with expectations of funder and HandyHelp requirements.
• Coordinate integrated services and supports necessary to assist each client as they work towards their goal of recovery.
• Employ a holistic and culturally-appropriate approach when interacting with clients, including promoting health and wellness.
• Partner with clients to develop an individualized care plan that identifies services and supports that will enable each client to live as independently as possible.
• Treat all clients with dignity and respect, providing services that are respectful of the person's culture, age, diagnosis, gender, sexual orientation, and religion.
• Complete required paperwork including case notes.
• Participate in professional meetings and trainings.
• Comply with HIPAA and Data Privacy Practices.
• Actively participate in the agency's undoing racism plan and demonstrate an ability to relate to and advocate for diverse client needs and interests.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 12 Holidays off
• Life insurance (100% employer contribution)
• Mileage reimbursement
• Bonuses for high performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Construction of Buildings
• Education Level: Bachelor's degree