About the position
As a Ground Operations Associate at Veho, you will play a vital role in ensuring that our warehouse operations run smoothly and efficiently. Your primary responsibility will be to perform various tasks within the warehouse that contribute to delivering exceptional customer service and ensuring on-time delivery. This includes scanning and sorting packages onto pallets or into designated routes, as well as meeting delivery driver partners for the morning launch. You will also be responsible for preparing carts accurately to facilitate successful on-time delivery for our customers. This position is critical to the success of our operations and is essential in revolutionizing the delivery experience for our clients. In this fast-paced environment, you will need to thrive under pressure, demonstrating quick thinking and physical agility. The role requires you to take direction from Supervisors and the Ground Operations Lead, particularly regarding our sorting and accountability processes. Maintaining a professional demeanor is crucial, as you will interact with colleagues, crowd-sourced drivers, and customers regularly. You will be expected to stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs, ensuring you are physically prepared for the demands of the role. Veho is a growth-oriented company that seeks team members who are eager to grow alongside it. We offer a generous ownership package, a casual work environment, and a diverse and inclusive culture that fosters professional development. Our mission is to revolutionize the world of package delivery by creating exceptional experiences for both customers and drivers. We are deeply value-driven, emphasizing teamwork, impact, ownership, problem-solving, customer experience, and making every day count. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do their best work.
Responsibilities
- Scan and sort packages onto pallets or into routes.
- Meet delivery driver partners for the morning launch.
- Prepare carts accurately to ensure successful on-time delivery.
- Thrive in a fast-paced environment that demands quick thinking and physical agility.
- Take direction from Supervisors and Ground Operations Lead regarding sort and accountability processes.
- Maintain a professional demeanor through interactions with colleagues, drivers, and customers.
- Stand for extended periods and frequently lift objects weighing up to 50 lbs.
Requirements
- Prior experience in a warehouse or a related field is preferred.
- Own a modern smartphone and can navigate apps on a smartphone daily.
- Ability to pass a comprehensive background check.
- Willingness to work flexible hours, including nights, holidays, and weekends.
Benefits
- Competitive equity package
- Comprehensive medical coverage
- Dental coverage
- Vision coverage
- 401k
- Generous PTO for full-time roles
