Warehouse General Manager

Do It Best Corp. - Mesquite, NV

Full-time - Manager

Mesquite, NV

Merchant Wholesalers, Durable Goods

About the position

The Warehouse General Manager (GM) at Do it Best Corp. is responsible for overseeing the operational health and performance of the Distribution Center (Retail Service Center - RSC) in Mesquite, Nevada. This role requires a proven leader who can manage a diverse team, ensure efficient operations, and maintain high service levels while adhering to safety and compliance standards. The GM will play a critical role in managing P&L, developing staff, and fostering a positive corporate culture focused on serving others.

Responsibilities

• Maintain and consistently improve the corporate culture of 'Serving others the way you'd like to be served.'
• Motivate, inspire and manage a large staff of managers, employees and seasonal workers.
• Accomplish RSC talent objectives by recruiting, selecting, onboarding, training, developing, coaching, counseling, and disciplining all staff members.
• Responsible for P&L/Budget management for the RSC.
• Monitor and manage all revenues and expenses that impact P&L performance.
• Ensure that customer's service expectations are met, including achieving all service levels metrics and quality performance goals.
• Communicate and interact with customers and various internal departments to resolve issues and improve business performance.
• Achieves RSC operational objectives by contributing operations information and recommendations to strategic plans and reviews.
• Develops RSC operations systems by determining product handling requirements and implementing policies and procedures.
• Analyze process work flow, manning and space requirements, and equipment layout; implementing changes frequently.
• Collaboratively works with critical business partners at other distribution facilities and with member stores.
• Maintains a safe and healthy work environment by establishing and enforcing standards and procedures; complying with OSHA regulations.
• Secures property by developing protection and access policies and procedures.
• Ensure the RSC operates efficiently and in accordance with standard operating procedures.
• Ensure company policies are communicated, administered and enforced.
• Maintains an active leadership role in managing turnover to the appropriate level.
• Ensures staff members have proper access to the necessary tools to perform their assigned duties.

Requirements

• Bachelor's Degree
• 10 years of applicable warehousing/distribution center management experience
• 3+ years of supervisory experience required
• 5+ years of experience in a large, high volume DC facility strongly preferred
• WMS experience/equipment/safety
• Small Parcel Processing experience
• Excellent Leadership ability
• Strong coaching and employee development skills
• Strong interpersonal skills
• Strong Human Resource capabilities
• Advanced customer interaction skills
• Proactive problem solving ability
• Strong judgment and decision-making ability
• Demonstrated competency in budgeting, forecasting and planning
• Proven history of profit and loss management
• Effective listening, communication (verbal and written) and negotiating skills
• Experience with design and layout of distribution facilities
• Demonstrated understanding of managing product flow.

Nice-to-haves

• Experience in a member-owned cooperative environment
• Knowledge of industry best practices in logistics and distribution
• Familiarity with advanced warehouse management systems

Benefits

• Full insurance benefits package including Medical, Dental, & Vision
• Paid time off to foster work/life balance
• Profit sharing
• Bonus Pay opportunities
• Retirement funding opportunities
• Education reimbursement
• Health club reimbursement
• Career advancement opportunities