Warehouse Logistics Associate

$45,760 - $45,760/Yr

Pet Express - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Personal and Laundry Services

About the position

The Warehouse Logistics Associate plays a crucial role in managing inventory and ensuring efficient order fulfillment within the warehouse. This position involves picking and packing orders, maintaining a safe and organized work environment, and providing excellent customer service. The associate will also be responsible for reporting and communication regarding inventory and order status.

Responsibilities

• Pick and pack orders in accordance with deadlines
• Manage and maintain the inventory located within the warehouse
• Represent the brand and troubleshoot internal and external customer issues
• Ensure all packing supplies are available and stocked at all times; proactively communicate when supplies need to be ordered
• Responsible for making sure all orders are packed perfectly and neatly
• Keep the warehouse safe, tidy, organized and in working condition at all times
• Be able to lift heavy boxes (50 pounds)
• Provide detailed reporting on a daily, weekly and monthly basis
• Work closely with customers to resolve returns, reshipments and other issues
• Think in solutions, not problems while demonstrating sense of urgency
• Use computers, data entry, generate labels, phones
• Excellent phone manner
• Basic handy man duties
• Assist team with pet care as required
• An ability to work efficiently under pressure and to meet deadlines
• Maintain a current and valid driver's license (Clean driving record)

Requirements

• High school diploma or GED
• Valid Driver's License
• Experience in picking/packing, and shipping is preferred
• Experience working with USPS, DHL, Fedex and UPS
• Excellent communication skills
• Organizational skills
• Ability to lift heavy boxes (50 pounds)

Nice-to-haves

• Entrepreneurial attitude: must be self-managed and resourceful
• Empathetic to outstanding e-commerce customer experience
• Must love pets

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance