Warehouse ManagerNew

$68,000 - $75,000/Yr

Relogistics Services - West Memphis, AR

Full-time - Mid Level

West Memphis, AR

Administrative and Support Services

About the position

The Warehouse Manager oversees all operations within the warehouse, managing a team of personnel and ensuring customer satisfaction. This role is responsible for the warehouse's profitability, human resources activities, and payroll management, while also maintaining quality and safety standards.

Responsibilities

• Manages employees, including office administrator, general laborers, and forklift drivers.
• Communicates goals, manages staff schedules, and coordinates workloads to achieve facility goals.
• Maintains quality and safety standards throughout the site.
• Trains and develops associates, ensuring adherence to company policies, procedures, and standards.
• Manages customer relationships for the site.
• Participates in hiring, onboarding, scheduling, and assigning work to new associates.
• Sets shift/operating schedule in conjunction with the Regional Operations Manager to best service local customers.
• Manages employee relations issues in conjunction with the Corporate HR team.
• Ensures compliance with company policies regarding HSE and HR in accordance with laws.
• Analyzes site data to drive continuous improvements in operational excellence.
• Drafts reports, business correspondence, and procedural instruction manuals.
• Effectively presents information and responds to questions from managers, clients, customers, and the public.
• Monitors employee performance and workload to ensure expectations are met.
• Performs other duties as assigned.

Requirements

• Associate's or bachelor's degree preferred; high school diploma or GED required.
• Knowledge of WMS (Warehouse Management System) preferred.
• 5+ years applicable experience in retail management, distribution, supply chain, or manufacturing environments.
• 3+ years in a supervisory role.
• Retail/service industry experience is ideal.
• Desire and ability to provide excellent customer service to all levels of the organization.
• General knowledge of federal, state, and local laws governing HR practices.
• Proficient in MS Office products (Word, Excel, Outlook, PowerPoint, etc.).
• Comfortable with technology.
• Experience in small, start-up organizations helpful.
• Fluent in English; Spanish is a plus.
• Ability to interpret various instructions in written, oral, diagram, or schedule form.
• Excellent oral and written communication skills.

Nice-to-haves

• Experience in small, start-up organizations helpful.
• Spanish language skills.

Benefits

• Competitive Pay
• Holiday Pay
• Referral Bonuses
• Long-Term Career Advancement
• Great Team Environment
• PTO
• Full-time employees eligible for Medical, Dental, Vision, Basic Life, AD&D and Short-Term & Long-Term Disability insurance on the 1st of the month following 60 days of employment.