Sdi Company Ltd. - Sacramento, CA

posted 8 days ago

Full-time - Entry Level
Sacramento, CA
Merchant Wholesalers, Durable Goods

About the position

The Warehouse Operations Analyst at SDI, Inc. serves as a crucial link between the company's operations and its clients, ensuring high levels of client satisfaction and effective storeroom operations. This role involves problem-solving, relationship-building, and communication to deliver exceptional customer service while managing various operational tasks.

Responsibilities

  • Work with the purchasing department to ensure timely delivery of parts to client sites.
  • Perform production planning for customer areas and manage reports to track work status.
  • Run match exception reports and analyze root causes of errors.
  • Create action plans to resolve operational issues.
  • Conduct inventory analysis and reconciliation of cycle counting events.
  • Communicate delivery expectations to clients.
  • Manage corrective action plans for Best In Class (BIC) operations.
  • Oversee Return To Vendor (RTV) processes including repair tracking.
  • Provide backup support to the Site Manager.

Requirements

  • High school diploma or equivalent industry experience.
  • Supervisory and project management experience highly preferred.
  • Ability to lift up to 50 pounds unaided; higher weights using equipment.
  • Advanced knowledge of Microsoft Office software and familiarity with warehouse ERP software.
  • Past experience in a maintenance or repair environment.

Nice-to-haves

  • Experience in an industrial environment with exposure to heat, noise, and dirt.
  • Strong customer service skills.

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Loan assistance
  • Paid holidays
  • Medical, Dental, Vision
  • Training and development opportunities
  • Vacation
  • Wellness days
  • Tuition reimbursement
  • Student loan repayment assistance
  • Reimbursement for safety shoes
  • Discounted tickets to various vendors.
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