Warehouse Operations Coordinator

$41,000 - $43,000/Yr

Interfaith Ministries For Greater Houston - Houston, TX

Part-time - Entry Level

Houston, TX

Social Assistance

About the position

The MOW Operations Coordinator at Interfaith Ministries for Greater Houston plays a crucial role in supporting the Meals on Wheels team. This position involves managing routes, overseeing drivers, and ensuring compliance with safety and operational standards. The coordinator will also handle administrative tasks, including reporting and training staff, while contributing to the overall mission of providing essential services to vulnerable populations in the community.

Responsibilities

• Manage assigned routes including drivers, relief drivers, documentation, and forms.
• Back-up drivers to ensure timely deliveries.
• Follow internal Meals on Wheels processes and procedures to ensure client safety and satisfaction and compliance with all funder and government regulations.
• Implement corrective actions to address issues of concern.
• Prepare, review, process and transmit required program documentation.
• Collect appropriate data and prepare and transmit reports as needed.
• Review driver reporting to ensure accurate reporting by drivers.
• Monitor drivers on-the-job to ensure proper procedures are being followed.
• Recommend adjustments to routes and schedules for efficient delivery.
• Ensure all drivers have valid and timely insurance documentation.
• Consult and work with the Manager of Client Service on client issues.
• Maintain cleanliness and organization of personal work area and Moran Distribution Center.
• Assure preparations for daily operations.
• Maintain equipment and supplies and report needs and concerns.
• Assist the Manager of Operations in responding to questions, concerns, and complaints from clients.
• Oversee and ensure the distribution of monthly education information to clients.
• Coordinate and provide training and orientation for part-time drivers.
• Assist Human Resources Department with investigation of all accidents.
• Attend assigned meetings and training activities to learn current, new, and proposed regulations and policies.

Requirements

• Associate's Degree or two years equivalent professional work experience may be substituted.
• Two (2) years program administrative or operational experience and direct supervisory of a large number of personnel is required.
• Fluency in written and spoken English is required.
• Excellent organizational skills.
• Ability to plan and organize multiple tasks, handle detailed work, and meet deadlines.
• Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint.
• Ability to quickly learn databases and prepare written and computer reports.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills.
• Must be able to interact with all levels of the organization and work effectively in a team environment.
• Food Service Manager's Certification is required or may be earned in the 1st 90 days of employment.
• Must be able to lift at least 20 pounds on a regular basis.
• Must have a valid Driver's license and automobile liability insurance as required by law.