Warehouse Supervisor

$43,472 - $43,472/Yr

Fetch Package - Shawnee, KS

Full-time - Mid Level

Shawnee, KS

Couriers and Messengers

About the position

Fetch is seeking a Warehouse Supervisor to lead the operations team in providing secure and convenient package delivery services to apartment residents. This role involves overseeing the package fulfillment process, managing a team of operations associates, and ensuring high standards of service and efficiency in delivery operations.

Responsibilities

• Managing the full scope of the fulfillment process at the warehouse
• Leading a team of Operations Associates tackling daily fulfillment
• Coordinating operations staff schedule
• Training, assessing, and improving daily performance of Operations Associates
• Managing independent contractor relations including on-boarding, training, and scheduling
• Triaging and dispatching delivery drivers into efficient delivery routes
• Problem solving conflicts as they arise and tackling ad-hoc tasks
• Working with the Customer Service team to answer customer inquiries via call, text or email
• Working closely with the Area Warehouse Operations Managers to provide constant improvements to existing processes and the Fetch service
• Organizing and maintaining package inventory using the Fetch platform
• Managing maintenance of Fetch delivery vehicles
• Coordinating rush deliveries and special requests to meet the needs of Fetch residents
• Providing the Fetch Experience

Requirements

• 3+ years of experience in a leadership position
• Proficient in basic computer usage
• Clear and concise with electronic and verbal communication
• High-level of commitment towards prioritized decision making
• Ability to thrive under pressure
• Multi-tasking skills
• Passionate about serving others
• Comfortable in a fast-paced environment
• Must be able to handle 50+ pounds
• Must have a valid driver license with a clean driving record

Benefits

• 401(k)
• AD&D insurance
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance