Warranty Administrator - Concord Toyota

$41,600 - $41,600/Yr

Sonic Automotive - Concord, CA

Full-time - Entry Level

Concord, CA

51-100 employees

Motor Vehicle and Parts Dealers

About the position

The Warranty Administrator at Concord Toyota is responsible for managing warranty claims, ensuring proper documentation, and reconciling warranty receivables. This role is crucial for maintaining the dealership's relationship with manufacturers and ensuring compliance with warranty policies.

Responsibilities

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Posts credits on computer.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
• Arranges for parts to be shipped to the factory or distributor, or to be scrapped.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists with body shop warranty claims as needed.
• Assists with the cashier and telephone operator duties as needed.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Maintains a professional appearance and a neat work area.
• Performs other duties as assigned.

Requirements

• Previous warranty experience in an automotive dealership setting.
• Ability to multi-task and work in a fast-paced atmosphere.
• Intermediate computer knowledge.
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance