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Fun Town Rvposted 5 months ago
Full-time • Entry Level
Cabot, AR
Motor Vehicle and Parts Dealers
Resume Match Score

About the position

The Warranty Administrator at Fun Town RV is responsible for managing warranty claims and ensuring customer satisfaction with warranty repairs. This role involves processing claim information, investigating claims, and maintaining accurate documentation to meet manufacturer specifications.

Responsibilities

  • Recording and processing claim information to manufacturer specifications.
  • Ensuring warranty repairs are carried out to customer satisfaction.
  • Investigating overdue, unsettled, and short-paid claims.
  • Checking, verifying, processing, documenting, and filing warranty forms.
  • Receiving, reconciling, and recording payment summaries from manufacturers/concessionaires.
  • Maintaining a working knowledge of activities, methods, procedures, and policies of the Service Department.
  • Performing other duties as assigned.

Requirements

  • Strong computer skills and familiarity with MS Excel/Google Sheets.
  • High School Diploma or equivalent.
  • Excellent organizational and sequencing skills.
  • Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone or in person.

Benefits

  • Profit sharing
  • Paid holidays
  • Health insurance
  • Dental insurance
  • 401(k)
  • Vision insurance
  • Employee discount
  • Life insurance
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