Kendall Auto Group - Anchorage, AK
posted 22 days ago
Full-time - Senior
Anchorage, AK
Repair and Maintenance
About the position
The Warranty Administrator at Kendall Auto Group plays a crucial role in the Service Department, ensuring the efficient processing of warranty claims and maintaining service records. This position requires a detail-oriented individual with a strong background in OEM warranty administration and customer service, contributing to the overall customer experience in a fast-paced environment.
Responsibilities
- Process all warranty claims accurately and efficiently.
- Verify criteria required by factory or distributor for warranty claims.
- Reconcile all warranty receivables in the accounting schedule.
- Follow up on all outstanding warranty claims.
- Resubmit all rejected warranty claims as necessary.
- File and maintain all service records as required by the warrantor.
Requirements
- At least 5 years of OEM warranty administration experience.
- Experience in accounting is a plus.
- Strong customer service skills.
- Excellent communication skills.
- Detail-oriented with the ability to complete work in a timely manner.
- Ability to maintain discretion and confidentiality.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
- Life insurance
