Warranty Administrator

$31,200 - $41,600/Yr

Toyota of Greensboro - Greensboro, NC

Full-time

Greensboro, NC

101-250 employees

About the position

Toyota of Greensboro is seeking a Warranty Administrator to join our team. This role involves managing warranty claims and ensuring compliance with manufacturer guidelines, contributing to the dealership's commitment to customer satisfaction and operational excellence.

Responsibilities

• Preparing records, reconciling warranty claims, and submitting warranty claims to the factory and distributors in accordance with Company guidelines.
• Processes warranty claims in accordance with Manufacturer Guidelines.
• Verifies criteria required by factory or distributor.
• Posts credits received for payment of warranty claims.
• Prepares CSI documents.
• Maintains warranty parts for scrapping or refund in accordance with Manufacturer Guidelines.
• Follows up with the factory and distributors regarding unpaid claims.
• Files warranty documentation and maintains records as necessary.
• Maintains CSI at or above Company standards.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Requirements

• High School Diploma
• Experience preferred.
• Ability to perform each essential duty satisfactorily.

Benefits

• $15-20 per hour based on experience
• Medical Plan Benefits
• Dental and Eye Care Plan Benefits
• 401(k) retirement plan