Warranty Administrator

About the position

The Warranty Administrator at Bill Brown Ford is responsible for a variety of administrative and office support tasks related to vehicle warranties. This role is crucial in ensuring that warranty documentation is accurate and maintained according to company policies, while also providing exceptional customer service throughout the warranty process.

Responsibilities

• Perform administrative and office support duties associated with vehicle warranties.
• Maintain accurate and clear warranty documentation according to applicable policies and procedures.
• Stay updated on all factory recalls and announcements.
• Establish and maintain strong relationships with the dealership service and parts departments.

Requirements

• Experience in warranty administration or a related field.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic and ability to work in a fast-paced environment.
• Genuine interest in providing exceptional customer experience.

Nice-to-haves

• Previous experience in the automotive industry.
• Familiarity with warranty policies and procedures.

Benefits

• Comprehensive health care options (medical, dental, and vision).
• 401k savings and retirement plan with company match.
• Training and resources for career growth and advancement.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.