Warranty Administrator

Kendall Auto Group - Anchorage, AK

Full-time - Mid Level

Anchorage, AK

251-500 employees

Repair and Maintenance

About the position

The Warranty Administrator at Kendall Auto Group plays a crucial role in the Service Department, ensuring the efficient processing of warranty claims and maintaining service records. This position requires a detail-oriented individual with significant experience in OEM warranty administration, contributing to the overall customer experience and operational success of the dealership.

Responsibilities

• Process all warranty claims accurately and efficiently.
• Verify criteria required by factory or distributor for warranty claims.
• Reconcile all warranty receivables in the accounting schedule.
• Follow up on all outstanding warranty claims.
• Resubmit all rejected warranty claims as necessary.
• File and maintain all service records as required by the warrantor.

Requirements

• At least 5 years of demonstrated success with OEM warranty administration experience.
• Experience in accounting is a plus.
• Strong attention to detail and ability to complete work in a timely manner.
• Superior customer service and communication skills.
• Ability to maintain a high level of discretion and confidentiality.

Benefits

• Competitive pay depending on experience
• Competitive Paid Time off and Paid Personal Leave
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan with Fidelity
• Accident and Illness supplemental plans