Warranty Administrator

$31,200 - $41,600/Yr

Toyota of Greensboro - Greensboro, NC

Full-time - Entry Level

Greensboro, NC

About the position

The Warranty Administrator at Toyota of Greensboro is responsible for managing warranty claims and ensuring compliance with manufacturer guidelines. This role involves preparing records, reconciling claims, and maintaining documentation to support warranty processes. The position offers opportunities for growth and advancement within a professional work environment.

Responsibilities

• Preparing records and reconciling warranty claims.
• Submitting warranty claims to the factory and distributors in accordance with company guidelines.
• Processing warranty claims in accordance with manufacturer guidelines.
• Verifying criteria required by factory or distributor.
• Posting credits received for payment of warranty claims.
• Preparing CSI documents.
• Maintaining warranty parts for scrapping or refund in accordance with manufacturer guidelines.
• Following up with the factory and distributors regarding unpaid claims.
• Filing warranty documentation and maintaining records as necessary.
• Maintaining CSI at or above company standards.
• Participating in required training.
• Recording all hours worked accurately in company timekeeping system.
• Following safeguards rules and regulations.
• Complying with company policies and procedures.
• Observing all federal, state, local, and company safety rules and regulations in the performance of duties.
• Performing other duties as assigned.

Requirements

• High school diploma or GED.
• Entry-level position, experience preferred.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Opportunities for advancement