Warranty Booker/Processor-Automotive

$45,000 - $65,000/Yr

Napleton Automotive Group - Oakbrook Terrace, IL

Full-time - Mid Level

Remote - Oakbrook Terrace, IL

1,001-5,000 employees

About the position

The Automotive Warranty Booker/Processor at Ed Napleton Automotive Group is responsible for processing warranty claims efficiently and accurately. This role involves preparing, submitting, and following up on warranty claims, ensuring all necessary documentation is in place, and maintaining service and customer records. The position offers a hybrid work schedule after training, requiring one day a week in the office in Oakbrook Terrace, IL.

Responsibilities

• Prepares, submits, and follows up on warranty claims.
• Processes all warranty paperwork, ensuring proper documentation and verifies criteria required by the factory or distributor.
• Keeps abreast of all factory recalls and announcements.
• Reconciles all warranty receivables and works with the accounting department to obtain payments.
• Maintains all service and customer records as required by the warrantor.

Requirements

• 2+ years of Automotive Manufacturer Warranty Administrative experience required.
• CDK experience highly desirable.
• Must be detail oriented and have strong organizational ability.
• Excellent verbal and written communication skills.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance