Water Meter Technician

$36,670 - $36,670/Yr

City Of Lubbock - Lubbock, TX

Full-time - Entry Level

Lubbock, TX

Executive, Legislative, and Other General Government Support

About the position

The Water Meter Technician is responsible for the daily operations of the advanced metering infrastructure of the public water system. This includes tasks such as meter installation, software programming, inspection and diagnosis of software and infrastructure, and routine maintenance. The technician serves as the first responder to all issues related to the water meter infrastructure, ensuring the reliability and safety of the public water supply.

Responsibilities

• Inspect and diagnose metering technology utilizing specific software programs for diagnostics and maintenance.
• Execute routine maintenance, repairs, and installation of meters and ancillary equipment.
• Understand equipment operations and methods used in monitoring and troubleshooting communication equipment.
• Evaluate hardware and software to determine functionality, water flow, pressure, and quantity.
• Maintain physical inventory of water meters, registers, meter boxes, and communication devices.
• Perform disconnects and connects for water meters.
• Conduct water sampling for customers using specialized equipment for quality testing.
• Diagnose potential problems affecting public water supply or customer health and safety.
• Act as primary contact for metering and billing issues reported by the billing office and customers.
• Retrieve utility metering data to verify service status and resolve billing concerns.
• Complete duplication of customer volume consumption to verify accurate billing.
• Investigate non-billed consumption situations to determine service usage.
• Educate customers and personnel on water quality and advanced metering infrastructure.
• Flush fire hydrants to maintain water quality as needed.
• Diagnose potential cross connections or backflow issues affecting water quality.
• Perform on-call and shift work duties as needed.
• Respond to emergencies that may affect customers or the public water supply.

Requirements

• High school diploma/GED and two years of customer service experience, with an additional one-year mechanical or technical experience, or an equivalent combination of education, experience, and training.
• Valid current driver's license.
• Ability to obtain a Class D water distribution license within 12 months if no previous experience, or a Class C or D license as directed by the supervisor within 12 months after eligibility.

Nice-to-haves

• Experience with plumbing and/or water and wastewater systems.
• Knowledge of local and state laws governing public water systems.
• Familiarity with standards for maintaining and testing various meters used in different settings.

Benefits

• Health insurance
• Paid holidays
• Retirement plan
• Paid time off