City Of Savannah - Savannah, GA

posted about 2 months ago

Full-time - Entry Level
Savannah, GA
Personal and Laundry Services

About the position

The Water Service Representative position involves reading and servicing water meters to ensure accurate billing and maintenance of water services in the City of Savannah. This role requires a continuous improvement mindset and strong leadership skills, contributing to the overall efficiency of the Utility Services Unit within the Financial Services Department.

Responsibilities

  • Records readings and enters information into hand-held computer.
  • Reports leaks or malfunctions requiring repairs to meters, meter boxes, and water lines.
  • Reports unusual circumstances at water meters; enters work codes into hand-held computer.
  • Pumps water, digs dirt, and removes mud from meter boxes.
  • Lifts meter boxes and manhole covers when necessary.
  • Turns water on and off.
  • Writes work orders requests and daily production reports.
  • Uses laptop computer to read automated meters as required.
  • Re-checks meter readings to ensure accuracy and reliability.
  • Operates and maintains an assigned vehicle.
  • Performs other related duties as assigned.

Requirements

  • High school diploma or GED equivalent.
  • One year of customer service experience with meter reading, preferably in a public works area such as electricity, gas, cable, phone, or water service utility.
  • Valid state driver's license with an acceptable driving history.

Nice-to-haves

  • Knowledge of city streets and geography.
  • Knowledge of job-related computer software and hardware.
  • Knowledge of water meter operation.
  • Skill in the operation of job-related vehicle and equipment.
  • Skill in public and interpersonal relations.
  • Skill in oral and written communication.

Benefits

  • Medical, Dental and Vision
  • Pension Plan - Vested in 5 Years
  • 11 Paid Holidays
  • Down Payment Home Assistance Program
  • Education Reimbursement
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