Web Application Designer

$106,000 - $111,000/Yr

American Institutes For Research - Remote, OR

Full-time - Mid Level

Remote - Remote, OR

Professional, Scientific, and Technical Services

About the position

The Web Applications Designer at AIR will play a crucial role in supporting SharePoint Online and Airtable platforms, ensuring that intranet and related solutions are accessible and secure. This position involves collaboration with cross-functional teams to enhance user experience and support internal web initiatives. The role is designed for innovative professionals who are eager to contribute to meaningful projects and grow within a dynamic, learning-oriented environment.

Responsibilities

• Administer and support maintenance of SharePoint Online site collections and Microsoft Teams, including setup, configuration, updating, monitoring, and reporting.
• Administer and improve business processes within the environment across systems, databases, and related web technologies.
• Provide advanced technical support to end users, addressing web-related inquiries and issues using the ticketing system.
• Research, design, and implement innovative solutions to increase productivity, offering an improved experience for the targeted audience.
• Create and maintain documentation for web platform configurations, procedures, and troubleshooting guides.
• Collaborate with the IT Service Desk team to resolve escalated web platform concerns.
• Collaborate with cross-functional teams to lead and/or support web initiatives and projects, enhancing the overall user experience.

Requirements

• Bachelor's degree in a related field with at least 5 years of relevant experience.
• Proficiency in Microsoft 365 web technologies and administration (e.g., SharePoint Online, Microsoft Teams, PowerShell, Power Automate, Power Apps).
• Light database management experience (e.g., SQL Server).
• Highly effective communicator with the ability to understand the needs of both technical and non-technical clients.
• Ability to collaborate in a virtual, cross-functional diverse team environment.
• Demonstrated analytical, critical thinking, and problem-solving skills.

Nice-to-haves

• Familiarity with virtualization technologies and cloud services (e.g., AWS, Azure).
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator).

Benefits

• Competitive salary range of $106,000 to $111,000 annually.
• Opportunities for professional growth and development.
• Remote work options within the U.S. or from U.S. office locations.