Navy Federal Credit Union - Vienna, VA

posted 3 months ago

Full-time - Mid Level
Vienna, VA
Credit Intermediation and Related Activities

About the position

As a Web Developer at Navy Federal, you will play a crucial role in designing and developing both the front-end and back-end of our web applications. Your primary responsibility will be to communicate effectively with internal clients to understand their needs and design preferences, ensuring that the final product aligns with their expectations. You will be involved in the full development life cycle, from initial business unit meetings to deployment, and will regularly meet with stakeholders to analyze user requirements and determine the specifications of their requests. In this position, you will create and execute project work plans, revising them as necessary to meet changing requirements and priorities. You will collaborate with the ISD Infrastructure team to test, develop, and identify resources to support web application projects. Your role will also involve researching and recommending expanded or improved system solutions by analyzing the advantages and disadvantages of custom development versus purchasing alternatives. You will participate in the analysis of pricing, risk/reward, cost advantages, and resourcing to support technological improvements. You will be responsible for maintaining, modifying, and executing websites and web applications' user interfaces within an Adobe CQ5 CMS environment. Additionally, you will document changes and newly developed applications, enabling accessibility and maintenance by other team members. Your expertise will guide online strategy and translate business objectives into actionable plans, while also conducting in-depth analysis using Adobe Analytics software to identify navigation paths and recommend the most profitable paths through all digital assets. As a subject matter expert, you will provide guidance and mentorship to junior developers, helping them to identify and assess the skills required for projects and assisting management in obtaining optimal training and education for staff members. You will lead complex projects involving multiple components or cross-functional business areas, serving as the point of contact with clients and the UX team in developing, integrating, and implementing projects. Your ability to troubleshoot and resolve technically advanced problems will be essential, as will your commitment to ensuring compliance with all regulations affecting Navy Federal.

Responsibilities

  • Meet regularly with stakeholders to analyze user requirements and determine specifications of the request.
  • Create and execute project work plans and revise them to meet changing requirements and priorities through the full development life cycle from business unit meetings to deployment.
  • Participate with ISD Infrastructure team to test, develop, and identify resources to support web applications projects.
  • Research and recommend expanded and/or improved system solutions by analyzing the impact of advantages and disadvantages of custom development versus purchase alternatives.
  • Participate in analysis of pricing, risk/reward, cost advantages, and resourcing to support technological improvements.
  • Research and evaluate new architectural and programming technologies to integrate into new/existing web/business processes.
  • Identify and interpret technical requirements from business requirements/objectives produced by MRID.
  • Build critical, collaborative, and effective relationships with vendors, stakeholders, and ISD to ensure effective development, implementation/testing, change management processes, and performance reviews.
  • Actively participate and/or drive identification of requirements for current management of systems life cycle to ensure timely updates.
  • Determine if current systems are adaptable to new technologies and identify change requirements and cross-functional resources required to execute technical improvements.
  • Work with Information Security team to ensure project plans meet established security standards and protect from threats and vulnerabilities.
  • Build trust and networks with internal technical staff and external vendors to gain consensus for new improvements, priorities, and resource availability.
  • Perform as systems administrator of corporate digital media systems.
  • Maintain, modify, and execute websites and web application's user interfaces within an Adobe CQ5 CMS environment.
  • Collaborate with ISD to ensure web applications development and maintenance are integrated with back-end applications.
  • Document changes and newly developed applications, enabling accessibility and maintenance by other team members.
  • Assist with guiding online strategy and translating business objectives into actionable plans; recommend new ways to enhance online and mobile channels.
  • Conduct in-depth analysis using Adobe Analytics software to identify navigation paths and recommend the most profitable paths through all digital assets to technical staff and management.
  • Analyze key performance indicators (KPIs) to define and measure progress toward Navy Federal's organizational goals and objectives.
  • Provide subject matter expertise, guidance, and mentorship to Web Developer I.
  • Identify and assess skills required for projects and assist management in obtaining optimal training/education for staff members.
  • Lead system-wide complex projects involving multiple components or cross-functional business areas.
  • Serve as point of contact with clients and UX team in developing, integrating, and implementing projects.
  • Lead or troubleshoot and resolve technically advanced problems and complex problems, and recommend appropriate actions/preventative actions.
  • Review projects and requirements to ensure compliance with all regulations affecting Navy Federal.
  • Perform other related duties as assigned or appropriate.

Requirements

  • Extensive experience designing and maintaining corporate web and micro sites.
  • Extensive experience creating interactive media to achieve user-experience goals.
  • Subject Matter Expert and hands-on knowledge of HTML(5), XHTML, CSS(3), JavaScript, JQuery, PHP, Web Content management software, editing and authoring tools, and development languages.
  • In-depth knowledge of evolving web standards, information architecture, and usability with impact on web applications programs.
  • In-depth knowledge of current coding techniques and best practices.
  • Advanced knowledge of product/marketing trends and related environmental considerations.
  • Proven ability to build consensus and work effectively within a cross-departmental team.
  • Working knowledge of Federal regulations, standards, and practices impacting the financial industry and related communications compliance standards.
  • Demonstrated leadership skills in mentoring other developers and articulating and evangelizing new technologies, methodologies, and processes.
  • Highly effective interpersonal and communication skills.
  • In-depth understanding and translation skills of cross-browser/cross-platform compatibility issues.
  • Advanced research, analysis, and problem-solving skills.
  • Bachelor's Degree or coursework in a related field or equivalent combination of education, training, and experience.

Nice-to-haves

  • Knowledge of the financial services environment and Navy Federal's functions, policies, procedures, products, and services.
  • Knowledge of federal regulations and industry standards impacting Navy Federal Credit Union.
  • Experience working in a demanding, fast-paced, creative environment.
  • Bachelor's Degree in computer science/information systems, visual communications, interactive media involving design or development of computer programs/applications.

Benefits

  • Highly competitive pay
  • Generous benefits and perks
  • Hybrid workplace options
  • Opportunities for career growth and development
  • Recognition for diversity and inclusion efforts
  • Support for work-life balance
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