Zenith Services - San Bruno, CA
posted 4 months ago
On the Membership Experience Engineering team at Client, we provide technology to power shopping journeys that help hundreds of millions of customers live better - be it busy families getting groceries easily, new parents welcoming a new baby, organizing a new home, or anyone planning a fun party. We strive to create the best shopping experience anywhere anytime, meeting customers' evolving needs and expectations. Client + is pioneering the way people experience online and in-store shopping. We are looking for an experienced engineering leader to help us design and improve customer membership experience and build scalable Web platforms. This is a very critical role to shape the face of Client +. In this role, you will troubleshoot business and production issues for Web applications by reviewing and analyzing information such as issue, impact, criticality, and possible root cause, then engaging support teams to assist in the resolution of found issues. Upon issue resolution, you will perform a root cause analysis across multiple Web browsers to prevent future occurrences. You will develop innovative Web technology solutions and strategies to support business objectives by collaborating with cross-functional business partners, developing assessments of key opportunities, benchmarking and analyzing industry best practices, forecasting for future technologies, and driving high-priority initiatives. You will be responsible for identifying and implementing solutions, communicating with and influencing decision-makers and executives within the organization, and influencing the industry to adopt sustainable solutions. Additionally, you will define software development guidelines, standards, and processes, collaborate with cross-functional teams to determine project requirements, and translate requirements into Web solutions for front-end systems. Your role will also involve writing and developing code (for example, React/TypeScript) that can be applied to multiple types of Web browsers, developing user interface solutions, conducting testing to ensure solutions are functional, and communicating project status and roadblocks to team members and stakeholders. Ensuring on-time delivery and collaborating with project managers to provide guidance on project implementation plans will also be key responsibilities.