Web Services & User Experience Designer

$51,824 - $80,000/Yr

University of Pennsylvania - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

Educational Services

About the position

The Web Services & User Experience Designer at the University of Pennsylvania will contribute to the development and management of web services, particularly focusing on WordPress-based websites for the School of Social Policy & Practice (SP2). This role involves implementing web and user experience design strategies to enhance SP2's online presence, ensuring it aligns with the school's mission and values. The designer will collaborate with internal teams and external vendors, manage web accessibility initiatives, and provide training on best practices in web design and UX.

Responsibilities

• Align SP2's web presence with the school's goals, mission, and core values.
• Utilize tools like WordPress, Pantheon, Google Analytics, and Adobe Creative Cloud to conduct content audits and implement design changes.
• Establish and maintain web design and UX standards across SP2's digital properties.
• Develop a comprehensive style guide to ensure consistency across the web presence.
• Manage relationships with external vendors for major web development projects and redesigns.
• Drive web accessibility initiatives and ensure compliance with WCAG 2.1 AA standards.
• Collaborate with the Communication and Design team to create training programs on WordPress and UX design best practices.
• Ensure the security and performance of web platforms in coordination with SP2's IT services.
• Assist in creating templates for digital and print production for SP2 faculty and staff.

Requirements

• Bachelor's degree in Web Design, Computer Science, Digital Media, or related field.
• 2+ years of experience in web services management and User Experience (UX) design.
• Understanding of the unique web needs in an academic environment.
• Excellent communication skills to explain technical concepts to non-technical stakeholders.
• Proven experience with WordPress development and customization.
• Strong understanding of web design principles, UX/UI best practices, and current design trends.
• Proficiency in HTML, CSS, and JavaScript.
• Basic knowledge of PHP in the context of WordPress.
• Knowledge of web accessibility standards (WCAG) and commitment to inclusive design.
• Knowledge of creating templates for both digital and print production using Adobe Creative Cloud software.
• Knowledge of SEO principles and content strategy for academic institutions.
• Familiarity with analytics tools and data-driven decision making.

Nice-to-haves

• Experience leveraging AI tools to enhance design and user experience.
• Familiarity with project management tools.

Benefits

• Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
• Tuition assistance for employees and their dependents.
• Generous retirement plans with various investment options.
• Substantial time away from work for personal needs.
• Long-term care insurance options.
• Wellness and work-life resources.
• Professional and personal development resources.
• Access to university resources and cultural activities.
• Discounts and special services for faculty and staff.
• Flexible work hours and options.
• Adoption assistance for eligible employees.