Web Services & User Experience Designer

$51,824 - $80,000/Yr

University of Pennsylvania - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

Educational Services

About the position

The Web Services & User Experience Designer at the University of Pennsylvania will play a crucial role in enhancing the online presence of the School of Social Policy & Practice (SP2). This position involves collaborating with internal teams and external vendors to implement web and user experience design strategies, ensuring that SP2's digital platforms effectively communicate its mission and values. The designer will be responsible for maintaining web standards, optimizing accessibility, and driving web accessibility initiatives while reporting to the Chief Creative Officer.

Responsibilities

• Align SP2's web presence with the school's goals, mission, and core values.
• Utilize tools like WordPress, Pantheon, Google Analytics, and Adobe Creative Cloud to conduct content audits and implement design changes.
• Establish and maintain web design and UX standards across SP2's digital properties.
• Develop a comprehensive style guide to ensure consistency across the web presence.
• Manage relationships with external vendors for major web development projects and redesigns.
• Drive web accessibility initiatives, ensuring compliance with WCAG 2.1 AA standards.
• Provide monthly reports on web metrics and project statuses to SP2 dean, senior faculty, and staff leadership.
• Collaborate with the Communication and Design team to create training programs on WordPress and UX design best practices.
• Ensure the security and performance of web platforms in coordination with SP2's IT services.
• Assist the Communication & Design team with creating templates for digital and print production.

Requirements

• Bachelor's degree in Web Design, Computer Science, Digital Media, or related field.
• 2+ years of experience in web services management and User Experience (UX) design.
• Understanding of the unique web needs in an academic environment.
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Proven experience with WordPress development and customization.
• Strong understanding of web design principles, UX/UI best practices, and current design trends.
• Proficiency in HTML, CSS, and JavaScript.
• Basic knowledge of PHP in the context of WordPress.
• Knowledge of web accessibility standards (WCAG) and commitment to inclusive design.
• Knowledge of creating templates for both digital and print production using Adobe Creative Cloud software.
• Knowledge of SEO principles and content strategy for academic institutions.
• Familiarity with analytics tools and data-driven decision making.

Nice-to-haves

• Experience leveraging AI tools to enhance design and user experience.

Benefits

• Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits.
• Tuition assistance for employees, spouses, and dependent children.
• Generous retirement plans with various investment options.
• Substantial time away from work for personal needs.
• Long-term care insurance for faculty and staff and eligible family members.
• Wellness and work-life resources to support health and balance.
• Professional and personal development resources.
• Access to a wide range of University resources and cultural activities.
• Discounts on goods and services for faculty and staff.
• Flexible work options to promote work-life balance.
• Forgivable loan for home buying or improvements in West Philadelphia.
• Adoption assistance for qualified expenses related to legal adoption.