Wedding and Events Planning Manager

Omni Hotels & Resorts - Pittsburgh, PA

Full-time - Mid Level

Remote - Pittsburgh, PA

Accommodation

About the position

The Omni William Penn Hotel, a historic and elegant establishment in downtown Pittsburgh, is seeking a Wedding and Events Planning Manager to join its team. This role is pivotal in ensuring the seamless execution of events, from weddings to corporate gatherings, in a hotel that has been a cornerstone of the city since 1916. The hotel has undergone a recent multi-million dollar renovation, enhancing its luxurious offerings and ensuring that it continues to provide outstanding service and accommodations to its guests. As a Wedding and Events Planning Manager, you will be responsible for coordinating all aspects of events, including menu tastings, room setups, and audio-visual needs, while also achieving revenue goals set by the Director of Catering and Convention Services. In this role, you will communicate event details to both operating departments and customers, ensuring that all parties are informed and aligned. You will participate in site inspections to assist Catering Sales Managers in the selling process and will be expected to utilize hotel software systems effectively to manage time and event details. Your knowledge of the hotel’s capabilities, as well as those of competitive hotels, will be crucial in merchandising function space and maximizing room rental opportunities. You will also be involved in refining product offerings and actively participating in industry-related activities to stay current with trends and best practices. The position requires regular attendance and adherence to hotel rules and regulations, as well as participation in training sessions and meetings. You will develop and implement quarterly and annual action plans, maintain accurate accounts, and participate in the ongoing forecasting process. Promoting a high-quality company image through professionalism is essential, as you will be representing one of the most prestigious hotels in Pittsburgh.

Responsibilities

• Communicate event details to operating departments and customers in a timely and thorough manner following established procedures.
• Coordinate menu tastings with customers adhering to established procedures.
• Participate in site inspections to assist Catering Sales Managers in the selling process.
• Effectively utilize existing hotel software systems to manage time, event details, and for communication.
• Coordinate menus, room setups, audio-visual needs, parking, and other essential activities related to producing a successful event.
• Achieve all revenue and Medallia goals as assigned by the Director of Catering and Convention Services.
• Knowledgeable about all hotel (and competitive set hotels) capabilities (front desk/reservations/room service/catering).
• Merchandise function space and attain maximum room rental wherever appropriate.
• Understand and follow all guidelines relating to catering merchandising, space release and 'free sell' opportunities.
• Continuously refine product/concept offering.
• Active involvement in industry-related activities.
• Achieve budgeted catering (food, beverage, and room rental) revenue goals.
• Provide support and direction to administrative staff.

Requirements

• Regular attendance in conformance with the standards is essential to the successful performance of this position.
• Ability to work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry.
• Attendance at all scheduled training sessions and meetings is required.
• Full compliance with Omni rules and regulations for the safe and effective operation of the hotel's facilities is mandatory.
• Development and implementation of individual Quarterly and annual Action Plans (KRA's).
• Timely submission of required reports.
• Maintenance of all accounts with current trace dates, accurate histories, and all relevant information regarding activity.
• Participation in the ongoing forecasting process.
• Current and abiding by all sales office procedures and systems.
• Active participation in sales and catering meetings.

Nice-to-haves

• Experience in the hospitality industry, particularly in event planning or catering management.
• Strong communication and interpersonal skills to effectively interact with clients and colleagues.
• Ability to work under pressure and manage multiple events simultaneously.

Benefits

• Full benefit package available after 60 days
• Competitive wages
• Discounted Associate Room Rates at Omni Hotels across the country
• Free Employee Meals
• A great family of co-workers
• Work for the most prestigious Hotel in Pittsburgh!