William Penn Hotel - Pittsburgh, PA

posted about 2 months ago

Full-time - Mid Level
Remote - Pittsburgh, PA
Real Estate

About the position

The Omni William Penn Hotel, a historic and elegant establishment in downtown Pittsburgh, is seeking a Wedding and Events Planning Manager to join its team. Since its inception in 1916, the hotel has been a prominent venue for high-profile events, hosting celebrities, politicians, and business leaders. Following a recent multi-million dollar renovation, the hotel continues to offer outstanding service, luxurious accommodations, and award-winning cuisine, making it a top choice for events in the city. The successful candidate will play a crucial role in managing catering services, ensuring that every event is executed flawlessly and meets the high standards of the Omni brand. In this role, the Wedding and Events Planning Manager will be responsible for communicating event details to both operating departments and customers, ensuring that all parties are informed and aligned. The manager will coordinate menu tastings, assist in site inspections, and utilize hotel software systems to manage event logistics effectively. A key aspect of the position involves coordinating various elements of events, including menus, room setups, audio-visual needs, and parking arrangements, to ensure a seamless experience for clients and guests. The manager will also be tasked with achieving revenue goals set by the Director of Catering and Convention Services, which includes maximizing room rental and catering revenue. This position requires a deep understanding of the hotel’s capabilities and competitive offerings, as well as active participation in industry-related activities. The Wedding and Events Planning Manager will be expected to develop and implement action plans, maintain accurate records, and participate in sales and catering meetings to promote a high-quality company image.

Responsibilities

  • Communicate event details to operating departments and customers in a timely and thorough manner following established procedures.
  • Coordinate menu tastings with customers adhering to established procedures.
  • Participate in site inspections to assist Catering Sales Managers in the selling process.
  • Effectively utilize existing hotel software systems to manage time, event details, and for communication.
  • Coordinate menus, room set ups, audio visual needs, parking, and other essential activities related to producing a successful event.
  • Achieve all revenue and Medallia goals as assigned by the Director of Catering and Convention Services.
  • Must be knowledgeable about all hotel (and competitive set hotels) capabilities (front desk/reservations/room service/catering).
  • Merchandise function space and attain maximum room rental wherever appropriate.
  • Understand and follow all guidelines relating to catering merchandising, space release and 'free sell' opportunities.
  • Continuously refine product/concept offering.
  • Active involvement in industry-related activities.
  • Achieve budgeted catering (food, beverage, and room rental) revenue goals.
  • Provide support and direction to administrative staff.

Requirements

  • Regular attendance in conformance with the standards is essential to the successful performance of this position.
  • Ability to work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry.
  • Compliance with Omni rules and regulations for the safe and effective operation of the hotel's facilities.
  • Awareness of all corporate sponsored promotions.
  • Ability to develop and implement individual Quarterly and annual Action Plans (KRA's).
  • Timely submission of required reports.
  • Maintain all accounts with current trace dates, accurate histories and all relevant information regarding activity.
  • Participation in the ongoing forecasting process.
  • Current knowledge and adherence to all sales office procedures and systems.
  • Active participation in sales and catering meetings.
  • Demonstration of professionalism to both clients and colleagues.

Benefits

  • Full benefit package available after 60 days
  • Competitive wages
  • Discounted Associate Room Rates at Omni Hotels across the country
  • Free Employee Meals
  • A great family of co-workers
  • Work for the most prestigious Hotel in Pittsburgh!
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