Wedding & Banquet Sales Manager

Blue Mountain Resort - Palmerton, PA

Full-time - Mid Level

Palmerton, PA

Accommodation

About the position

The Wedding & Banquet Sales Manager at Blue Mountain Resort is responsible for creating memorable celebrations for guests while managing inquiries and leads for events. This role requires a detail-oriented individual who thrives in a fast-paced environment and is committed to exceeding customer expectations through effective communication and organizational skills.

Responsibilities

• Handle and follow up on inquiries and leads for all events.
• Facilitate site tours of the property weekly and negotiate contracts and banquet event orders (BEO).
• Identify and price customer needs for the event, up-selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO.
• Communicate group details/changes to all departments and other property business, and activities to ensure customer's expectations are met and the property operates efficiently.
• Present potential business at sales meetings to determine the best mix of customers for resort to attain budgeted revenues.
• Maintain account files in software system, ensuring accurate communication.
• Conduct meetings with client and resort staff to ensure each event exceeds client's expectations.
• Finalize and detail catering plans for groups contracted.
• Prospect for new catering business using a wide variety of methods.

Requirements

• Bachelor's degree in business, Management, Marketing or related field preferred.
• 2 years in a related field preferred.
• Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s).
• Exercise excellent communication, presentation, organization, time management, listening, and math skills.
• Use analytical skills for measuring business potential and value to the Resort.

Benefits

• Free season pass and activities around the resort.
• Discounts on food and merchandise.
• Special team celebrations.