Weekend/Evening Manager

$32,240 - $93,600/Yr

YMCA - Sandpoint, ID

Full-time - Entry Level

Sandpoint, ID

Social Assistance

About the position

The Evening and Weekend Manager at YMCA of the Inland Northwest plays a crucial role in delivering excellent member service and ensuring a safe, friendly, and efficient environment. This position involves overseeing staff and operations in the absence of higher management, while also engaging with members and supporting the YMCA's mission of community strengthening through youth development, healthy living, and social responsibility.

Responsibilities

• Manage front desk operations and oversee activities throughout the building.
• Process membership transactions including sales, member check-in, and tours.
• Monitor staff coverage and adjust membership staffing levels as needed.
• Provide input on member acquisition and retention strategies.
• Serve as a member of the Membership Leadership Team, reinforcing policies and procedures.
• Maintain knowledge of all YMCA programs, facilities, and services.
• Make decisions related to membership functions in the absence of higher management.
• Lead during accidents/incidents, ensuring reports are completed and distributed.
• Participate in annual fundraising campaigns and encourage staff and members to get involved.

Requirements

• High School Diploma or G.E.D required.
• 1 to 3 years of experience in health and wellness, hospitality, customer service, or retail preferred.
• Completion of YMCA program-specific training upon hire.
• Comprehensive knowledge of the Emergency Action Plan and Operations Manual.
• Skills in complex problem solving, conflict management, and conflict resolution.
• Proficiency in YMCA software platforms and computer programs.
• Ability to relate effectively to diverse groups of people.

Benefits

• Family YMCA membership with program discounts available.
• Paid sick time accruing at 1 hour every 40 hours worked.
• Medical, Dental Insurance, Flexible Spending Accounts for Medical or Dependent Care, Long Term Disability, and Life Insurance.
• 9 paid holidays per year.
• Paid vacation time accruing at 7.66 hours a month (starting at 11 days per year).
• Up to two hours of Child Watch services per day, per child while employee is on site and working.
• Flexible schedules that work for YOU.
• Retirement plan with 8% employer contribution after 2 years of service.