Weekend/Evening Medical Phone Receptionist

$31,200 - $31,200/Yr

John G Mchenry, Md - Grand Prairie, TX

Part-time - Entry Level

Onsite - Grand Prairie, TX

11-50 employees

About the position

Join our busy neuro-ophthalmology team as a Weekend/Evening Medical Phone Receptionist. This role is essential for supporting the organization in achieving its goals and maintaining a professional image. You will have daily interactions with patients and employees, ensuring the clinic and business office operate smoothly in a fast-paced environment.

Responsibilities

• Answering phones and directing calls
• Taking messages
• Using EClinicalWorks to schedule patients
• Verifying and updating patient demographics and insurance
• Helping to call in prescriptions or labs
• Confirming next day appointments and alerting patients as needed
• Operating office equipment, such as voicemail messaging systems, and using Word and Excel
• Faxing documents as needed
• Logging missed calls
• Keeping patient and other sensitive information private

Requirements

• One plus year of experience providing exceptional customer service - healthcare environment preferred, though not required
• Detail oriented, self-motivated, a problem solver and a team player
• Ability to navigate multiple computer screens and browsers quickly and accurately
• Ability to excel in a very fast-paced team environment
• Ability to continuously exceed company and customer expectations
• Strong communication skills & professional demeanor
• Ability to work effectively as an individual as well as part of a team

Nice-to-haves

• Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Benefits

• Pay: $15.00 per hour
• Full-Time position
• Part-time options available