Welcome Experience Coordinator - Onboarding Specialist

Fast Pace Health - Franklin, TN

Full-time - Mid Level

Franklin, TN

Ambulatory Health Care Services

About the position

The Welcome Experience Coordinator - Onboarding Specialist at Fast Pace Health is responsible for facilitating a seamless onboarding process for new hires, ensuring they receive the necessary support and information to integrate into the company effectively. This role emphasizes communication, teamwork, and a commitment to enhancing the employee experience in a fast-paced healthcare environment. The coordinator will engage with new employees, manage onboarding logistics, and promote a positive workplace culture while adhering to compliance and operational standards.

Responsibilities

• Respond to applicant and new hire inquiries in a professional and timely manner regarding all aspects of the welcome process.
• Facilitate the onboarding process through the system utilized for processing new hires, including welcome communication, scheduling drug tests, and data entry into the HRIS.
• Engage with new employees before their start date and follow the pre-start checklist.
• Confirm vaccination status and ensure all paperwork, drug tests, and background checks are complete.
• Complete I-9 and E-Verify processes for compliance once an employee starts.
• Follow up with employees for BLS/CPR card, TB Test, and Hep B Shot if applicable.
• Provide detailed information on company operations, structure, history, benefits, and job responsibilities to inquiries.
• Maintain confidential information and document information for recruiting and payroll purposes.
• Schedule training for new hires and support the clinical training team by managing the overflow of new hires.
• Leverage collaborative technology to enhance onboarding and scheduling processes.
• Suggest process improvements for efficiency while maintaining a strong employee experience.
• Support employee engagement activities in collaboration with the HR team.

Requirements

• Bachelor's Degree in Human Resources, Psychology, Communications, or Marketing is strongly preferred.
• At least one year of Human Resources experience is preferred.
• Proficiency in Microsoft PowerPoint and Excel.
• CPR and BLS Certification.

Nice-to-haves

• Experience with Smartsheet and SharePoint.
• Knowledge of employee engagement strategies.
• Marketing experience.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance